Free Shipping on Every Order
Every ElixGear order ships free, with no minimum order. We work with trusted international and US carriers to help your order arrive safely.
Last updated: Oct 23, 2026
Free Shipping
- On all orders no minimum required
- Available to the U.S. & Canada
- Full tracking included
From Your Cart to Your Door
Order Placed
You receive an instant confirmation email with your order details.
Order Verified
Our team reviews and processes your order within 1–2 business days.
Shipped
You receive a tracking number via email as soon as your package ships.
Delivered
Your ElixGear order arrives at your door. Enjoy!
📋 Processing Times
Orders are processed Monday through Friday, excluding federal holidays. Orders placed before 2:00 PM EST on a business day typically begin processing the same day.
During high-demand periods (sales events, holidays), processing may take an additional 1–2 business days.
🗺️ Shipping Coverage
- The U.S. (including Alaska & Hawaii) & Canada
- Free standard shipping on all orders (7-12 business days)
- Note: Physical addresses only (No P.O. Boxes)
📍 Tracking Your Order
Once your order has shipped, you'll receive an email with your tracking number. Track your package directly on the carrier's website or through our order tracking page.
Haven't received a shipping confirmation within 3 business days? Contact us at support@elixgear.com.
⚠️ Delivery Issues
- Package marked delivered but not received? Wait 24 hours, then contact us.
- Wrong address entered? Contact us immediately.
- Package damaged in transit? Contact us within 15 days of delivery with photos.
- Lost package? We'll reship or refund at no cost to you.
Shipping Time Disclaimer: Delivery timeframes begin from the date your order ships, not the date of purchase. Estimated delivery dates are provided by carriers and are not guaranteed. ElixGear is not responsible for carrier delays caused by weather, peak seasons, or other circumstances outside our control.